Retiring Arizona Prison Watch...


This site was originally started in July 2009 as an independent endeavor to monitor conditions in Arizona's criminal justice system, as well as offer some critical analysis of the prison industrial complex from a prison abolitionist/anarchist's perspective. It was begun in the aftermath of the death of Marcia Powell, a 48 year old AZ state prisoner who was left in an outdoor cage in the desert sun for over four hours while on a 10-minute suicide watch. That was at ASPC-Perryville, in Goodyear, AZ, in May 2009.

Marcia, a seriously mentally ill woman with a meth habit sentenced to the minimum mandatory 27 months in prison for prostitution was already deemed by society as disposable. She was therefore easily ignored by numerous prison officers as she pleaded for water and relief from the sun for four hours. She was ultimately found collapsed in her own feces, with second degree burns on her body, her organs failing, and her body exceeding the 108 degrees the thermometer would record. 16 officers and staff were disciplined for her death, but no one was ever prosecuted for her homicide. Her story is here.

Marcia's death and this blog compelled me to work for the next 5 1/2 years to document and challenge the prison industrial complex in AZ, most specifically as manifested in the Arizona Department of Corrections. I corresponded with over 1,000 prisoners in that time, as well as many of their loved ones, offering all what resources I could find for fighting the AZ DOC themselves - most regarding their health or matters of personal safety.

I also began to work with the survivors of prison violence, as I often heard from the loved ones of the dead, and learned their stories. During that time I memorialized the Ghosts of Jan Brewer - state prisoners under her regime who were lost to neglect, suicide or violence - across the city's sidewalks in large chalk murals. Some of that art is here.

In November 2014 I left Phoenix abruptly to care for my family. By early 2015 I was no longer keeping up this blog site, save occasional posts about a young prisoner in solitary confinement in Arpaio's jail. I'm deeply grateful to the prisoners who educated, confided in, and encouraged me throughout the years I did this work. My life has been made all the more rich and meaningful by their engagement.

I've linked to some posts about advocating for state prisoner health and safety to the right, as well as other resources for families and friends.

until all are free -

MARGARET J PLEWS (June 1, 2015)
arizonaprisonwatch@gmail.com



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Showing posts with label inmate labor. Show all posts
Showing posts with label inmate labor. Show all posts

Tuesday, December 13, 2011

Second thoughts on prison labor in Bullhead City.

too bad it's just because they're afraid, and not because they have any moral qualms about the program to begin with....


------From Mohave Daily News------


City suspends inmate worker program

Officials trying to determine if prisoners convicted of violent crimes were used

Published: Tuesday, December 13, 2011 1:00 AM MST
BULLHEAD CITY — Bullhead City has suspended its inmate worker program while the city tries to determine whether the state prison near Kingman sent inmates convicted of violent crimes to participate.

“The eligibility of three of the 10 inmates in our program has been called into question,” City Manager Toby Cotter said Monday afternoon. “The program is temporarily suspended until we can investigate this further.”

Under an agreement between the city at the Arizona Department of Corrections, the state was to provide non-violent inmates from the privately run Arizona State Prison-Kingman. In August, Cotter told the Bullhead City Council that, “foremost, in order for inmates to qualify for the program, they are screened by the prison and contracting agency to ensure the safety of the public and (other) inmates is not compromised. Secondly, the Arizona Department of Corrections only allows inmates with a non-violent history to be allowed to work away from the prison.”

He said offenses for drug and alcohol violations were typical of participants in the program.

But in an email received Monday by Cotter, Mayor Jack Hakim and Public Information Officer Steve Johnson, it was asserted that from “a list of 10 bullhead City-assigned prisoners obtained from the Arizona Department of Corrections, three are violent offenders.”

Johnson said the city is working to confirm the criminal histories of those three inmates. Cotter said the prison maintains they were non-violent but said the conflicting information prompted the city to suspend the program for further investigation into inmate backgrounds.

“While the prison confirmed again (Monday) that the inmates released to the city are non-violent, we need confirmation and further background analysis to assure our residents that the inmates in this program are, in fact, non-violent,” Cotter said. “We have a duty to be extra cautious.”

The program was implemented in October — over the objections of some members of the public — with inmates working to clear brush and weeds from parks and shorlines and to assist with crack sealing of roadways. No incidents have been reported.

Opposition to the program came from two distinct fronts: those worried about public safety with inmates working in parks and those upset that Bullhead City was farming out work to the prison system — at a cost of 50 cents per worker per hour — instead of offering employment to local citizens.

Cotter maintained the program was implemented as a low-cost method of augmenting — not replacing — city services and had no effect on the city’s number of employees.

The prison, operated by Utah-based Management & Training Corp., was originally established as a minimum- and medium-security facility to house non-violent convicts, primarily those in substance-abuse programs. But the facility began housing violent criminals — including those convicted of murder and rape — several years ago. Three inmates, all convicted of violent crimes, escaped in 2010 and two of the escapees are charged with murder in the deaths of an Oklahoma couple killed in New Mexico during the escapees’ flight from justice.

Failures in the prison’s security were cited as contributing to the escape. Since then, the prison has upgraded its physical security and increased training of employees charged with overseeing prisoners.

Thursday, June 30, 2011

HUFFPOST's Salute to Martori Farms.



This popped up in the Huffington Post blogs...just a little background to the WalMart / Martori Farms relationship with prison labor.



Resistance Alley, Phoenix

June 3, 2011



-------------------------------

"I Ain't Gonna Work On Martori's Farm No More"

Al Norman founder of Sprawl-Busters
HUFFPOST Business
Posted: 06/29/11 02:18 PM ET

For the past 20 years, Wal-Mart has fed its stores with agricultural produce from a company called Martori Farms. According to Hoover's profile of the company, Martori is "a fruit and vegetable grower, packer, shipper, and wholesaler and is the largest commercial agricultural company in Arizona.

The agra business was "hand-picked" by Wal-Mart, and in 2007, the giant retailer showcased Martori Farms as part of its "Salute To America's Farmers" program. The Martori farm operations took seed in the 1930s Arizona soil, later specializing in melons and broccoli. The company today has 3 major locations in Arizona, and one site in California. One of its holdings contains more than 15,000 arcres of farmland.

Wal-Mart has described its relationship with Martori Farms as an example of "fruitful collaboration." The retailer's first 35 superstores were stocked with organic cantaloupes from Martori Farms. "Our relationship with Martori Farms is an excellent example of the kind of collaboration we strive for with our suppliers," a Wal-Mart spokesman said four years ago. "Wal-Mart buys more United States agricultural products than any other retailer in the world and we're proud to salute American farmers like Martori Farms."

But new allegations about the use of prison labor at the Scottsdale, Arizona-based Martori Farms could blight the fruitful relationship between the retailer and the farmer.

For almost 20 years, Wal-Mart has had a clear policy forbidding the use of prison labor by its vendors. "Since 1992 Wal-Mart has required its supplier-partners to comply with a stringent code of conduct," Wal-Mart said in a 1997 press statement. "This code requires factories producing merchandise for Wal-Mart to be automatically denied manufacturing certification if inspections reveal...evidence of forced or prison labor."

The Arizona Department of Corrections (ADC) has supplied prisoner labor for private agricultural businesses for almost 20 years. For at least the last four years, the state of Arizona has fined employers who knowingly hire undocumented workers. Farmers responded by calling up the ADC for workers. "We are contacted almost daily by different companies needing labor," the manager of the business development unit of Arizona Correctional Industries (ACI) told the Christian Science Monitor in 2007. "Maybe it was labor that was undocumented before, and they don't want to take the risk anymore because of possible consequences, so they are looking to inmate labor as a possible alternative.

One of those businesses that turned to prison labor was Wal-Mart's vendor, Martori Farms. According to a disturbing story published June 24th by Truth-Out.org, Martori Farms "pays its imprisoned laborers two dollars per hour, not including the travel time to and from the farm." Women from the Arizona state prison complex at Perryville Unit are assigned to work at Martori Farms." Arizona law requires that all able bodied inmates work.

One of the women prisoners at Martori Farms told Truth-Out: "We work eight hours regardless of conditions .... We work in the fields hoeing weeds and thinning plants ... Currently we are forced to work in the blazing sun for eight hours. We run out of water several times a day. We ran out of sunscreen several times a week. They don't check medical backgrounds or ages before they pull women for these jobs. Many of us cannot do it! If we stop working and sit on the bus or even just take an unauthorized break we get a MAJOR ticket which takes away our 'good time'!!! We are told we get 'two' 15 minute breaks and a half hour lunch like a normal job but it's more like 10 minutes and 20 minutes. They constantly yell at us we are too slow and to speed up because we are costing $150 an acre in labor and that's not acceptable... In addition, the prison has sent women to work on the farms regardless of their medical conditions."

Wal-Mart's focus on labor conditions has basically been in Third World producer nations, not on domestic shores. In 1997, Wal-Mart wrote: "The issue of global sourcing and factory conditions is very important to Wal-Mart and to our suppliers. Since 1992, we have spent enormous amounts of time and money to assure compliance with our standards and there has been much improvement."

Yet here in America, prisoners are working under intolerable conditions picking produce for Wal-Mart superstores. In its Standards for Suppliers, Wal-Mart acknowledges that "the conduct of Wal-Mart's suppliers can be attributed to Wal-Mart and its reputation." If for no other reason than to protect its reputation, Wal-Mart should take immediate action against Martori Farms. Such actions should include:

1. an unannounced inspection of working conditions at Martori Farms by an independent auditor

2. enforcement of the Wal-Mart's own Conditions for Employment, including fair compensation of wages and benefits which are in compliance with the local and national laws, reasonable employee work hours in compliance with local standards, with employees not working in excess of the statutory requirements without proper compensation as required by applicable law.

As long as Wal-Mart allows Martori Farms to exploit its prison workers, Wal-Mart is complicit in the scheme. This arrangement violates the company's ethical sourcing standards. Such working conditions are not right in Sri Lanka, not right in Bangladesh, and they are not right in Scottsdale Arizona either.

The next time you squeeze a melon at Wal-Mart, think about the prison farmworkers who got squeezed to produce it.

Wal-Mart's Global Ethics Office can be emailed at ethics@wal-mart.com.

Al Norman is the founder of Sprawl-Busters, and is the author of organizer's classic big box story, Slam-DunkingWal-Mart.

-------------------


Anarchist Artwalk
Resistance Alley, Phoenix
June 3, 2011


Sunday, May 1, 2011

Perryville Voices: Women's Work at Martori Farms.

Remember Women Prisoners: "Spanking Sheriff Joe"
Margaret T. Hance Park
May Day 2011




What immediately follows is an excerpt from one of two letters I received this past week regarding prison labor at Martori Farms, which I read at the May Day Rally today.



Note that refusal to accept these jobs is grounds for transfer to a higher security yard or detention unit- is that what we want to be spending our corrections money on, instead of programs and health care for these women?


May Day was awesome, by the way. More on that soon...


Remember Women Prisoners
Pinatafest, Margaret T. Hance Park
May Day 2011



-----------------

4/24/11


Dear Peggy,


Happy Easter :)!!! I hope all was great for you today!!!


Well friend I regret to tell you this letter will not be a social call. I’m calling on you to advocate for me and do what you do. I’m in a TERRIBLE situation here. And I need help from the outside. We are totally being oppressed!!! And ABUSED by the system. The prison is out of control!!!! OK ready?....

It’s a doosey friend. You’re gonna be totally shocked. Perhaps you’ve heard already but we need help! I NEED help before they kill me!!

OK it’s about my job. I work on a work crew for Martori Farms. We work 6 days a week for 8 hrs. It’s a mandatory overtime job. We work in the fields hoeing weeds and thinning plants currently until it’s harvest time then it will be 12 hrs a day. It’s insane. Currently we are forced to work in the blazing sun for 8 hrs. Many times we run out of water several times a day. We ran out of sunscreen several times a week. They don’t check medical backgrounds or ages before they pull women for these jobs. Many of us cannot do it! And if we stop working and sit on the bus or even just take an unauthorized break we get a MAJOR ticket which takes away our “good time”!!!


We are told we get ‘2’ 15 min breaks and one ½ hr lunch like a normal job but it’s more like 10 min and 20 min. They constantly yell at us we are too slowand to speed up because we are costing $150 an acre in labor and that’s not acceptable.


The place is infested with spiders of all types, scorpions, snakes, and blood suckers. And bees because they harvest them. On my crew alone there are 4 women with bee allergies but they don’t care!! There are NO epinephrine pens on site to SAVE them if stung.


There’s no anti venom available for snake bites and they want us to use windex (yes glass cleaner) for scorpion stings!! INSANITY!!! They are denying us medical care here.


If we are “red lined’ meaning we have a DR or Nurse or Psych appt any other job holds you back because medical takes precedence over every thing. But not at this job. If we don’t go to work and choose to stay for medical we get a Major ticket. And if they’rereally short people or too many people are like screw it give me the ticket like last week they take you to “CDU” the hole!!! It is so not fair!!! COIV xxx is going crazy trying to find people to fill this contract it’s rumored to be a $40 Million contract but also heard $4.5 mill either way it’s big money. They are going to any lengths to fulfill this. Not caring about our civil rights, safety or health!!


Women have made their complaints on inmate letters and verbally to Lt., Sgt, Captains, DW, COIII, COIV, and the major. Their solution was to give us an extra sack lunch and agree to feed us breakfast sat mornings. UGH!! Really… food is not what we were asking for. Though being fed on Saturdays is nice. Yah! They were not feeding us Sats because that’s a day Kitchen opens late because they give brunch on weekends. No lunch so we were getting screwed! But as of this past Sat they said they would feed us before work! Let’s see how long it lasts. Because they also said they would allow us to be “Red lined”. But it only lasted 1 day.


They wake us up between 2:30 and 3:00 am and KICK US OUT if our housing unit by 3:30am then we get fed at 4:00am and our work supervisors show up between 5am and 8am. Then it’s an hour to 1 ½ hr drive to the job site. Then we work 8 hrs regardless of conditions. Even the porta potties are usually dirty. Sometimes NO SOAP and never any seat covers and women on my work crew are HIV+ and Hep C positive. Not sanitary at ALL!


They give us 1 long sleeve shirt to wear for 6 days! 2 pairs of pants, 2 socks, 2 short sleeve shirts, and 2 pairs of used panties, bras, and socks!!! YUCK!!! We need help Peggy...


Friday, April 29, 2011

Martori Farms and the AZ Department of Corrections.

It's come to my attention that the women from ASPC-Perryville who are providing the prison labor to Martori Farms are being coerced into taking the jobs by the guards responsible for recruiting them, and are reportedly working at times without water, sunscreen, adequate nutrition and full breaks, and without regard to medical concerns or age. Those who refuse the jobs or don't work sufficiently hard enough in the fields - or who even just complain - are threatened with being written up (a major ticket which can cost good time), or thrown into the hole.

The women are afraid for their health and safety; some are allergic to the bees they are harvesting, and others have been told to work through serious symptoms such as chest pain, still being dismissed as malingering - reminiscent of what happened to Brenda Todd and Susan Lopez, when they begged for medical care. They're presently working 8-hr days/6 days a week (not including the 1+ hour trek to and from the farm). Come harvest time, they've been told they'll be working 12-hour days.


Upon receiving this information, I called OSHA - the Department of Labor doesn't have jurisdiction over prison labor, even when contracted to private farms. The only department in the state, outside of Arizona Department of Corrections (ADC) they referred me to was the AZ Department of Administration's Risk Management people - they're the only ones who care about prisoner-worker "rights", it appears, because they want to minimize liability (which has little to do with taking responsibility in practice, it appears).

The Department of Administration referred me back to the ADC, to a guy by the name of Barry Keith. I told them I already contacted the ADC"s general counsel's office about the issue, and want outside eyes on the prison to assure worker's rights are being protected. They had no one else to refer me to, though, so I left a message for Mr. Keith. We'll see who gets back to me with what - I'm not on the best of terms with them these days.

Again, I'm urging people to contact the Chair of the AZ House Health and Human Services Committee, Rep. Cecil Ash, and request hearings on the conditions in the prisons.
He can be reached at:


Arizona House of Representatives
1700 W. Washington St.
Phoenix, AZ 85007
(cash@azleg.gov)


cc me (see margins), the Phoenix New Times
(PO Box 2510, Phoenix, AZ 85002 / Phone: 602-271-0040 / Fax: 602-340-8806) and your own legislators on your concerns, please...let me know if I can print what you write.

Finally, here's some info about prison labor, from a good DAILY KOS story in December 2010.
An older Christian Science Monitor article about AZ prison labor as it relates to the issue of immigration comes first...and here's something from another blog post last June: Slaves of the State: Prison Labor

---------------------------------------------

With Fewer Migrant Workers, Farmers Turn to Prison Labor


By Nicole Hill, Christian Science Monitor
Posted on August 22, 2007, Printed on April 29, 2011
http://www.alternet.org/story/60497/with_fewer_migrant_workers%2C_farmers_turn_to_prison_labor


Picacho, Ariz. -- Near this dusty town in southeastern Arizona, Manuel Reyna pitches watermelons into the back of a trailer hitched to a tractor. His father was a migrant farm worker, but growing up, Mr. Reyna never saw himself following his father's footsteps. Now, as an inmate at the Picacho Prison Unit here, Reyna works under the blazing desert sun alongside Mexican farmers the way his father did.

"My dad tried to keep me out of trouble," he says, wearing a bandanna to keep the sweat out of his eyes. "But I always got back into the easy money, because it was faster and a lot more money." He's serving a 6-1/2 year sentence for possession and sale of rock cocaine.

As states increasingly crack down on hiring undocumented workers, western farmers are looking at inmates to harvest their fields. Colorado started sending female inmates to harvest onions, corn, and melons this summer. Iowa is considering a similar program. In Arizona, inmates have been working for private agriculture businesses for almost 20 years. But with legislation signed this summer that would fine employers for knowingly hiring undocumented workers, more farmers are turning to the Arizona Department of Corrections (ADC) for help.

"We are contacted almost daily by different companies needing labor," says Bruce Farely, manager of the business development unit of Arizona Correctional Industries (ACI). ACI is a state labor program that holds contracts with government and private companies. "Maybe it was labor that was undocumented before, and they don't want to take the risk anymore because of possible consequences, so they are looking to inmate labor as a possible alternative."

Reyna and about 20 other low-risk, nonviolent offenders work at LBJ Farm, a family-owned watermelon farm, as part of ADC's mission to employ every inmate, either behind prison walls or in outside companies. The idea is to help inmates develop job skills and save money for their release. "It helps them really pay their debt back to the folks who have been harmed in society, as well as make adequate preparation for their release back onto the streets." says ADC director Dora Schriro.

If it weren't for a steady flow of inmates year-round, says Jack Dixon, owner of LBJ, one of the largest watermelon farms in the western US, he'd have sold out long ago. Even so, last year 400 acres of his watermelons rotted on the ground - a $640,000 loss - because there weren't enough harvesters. Mr. Dixon had applied for 60 H2-A guest worker visas, but only 14 were approved because of previous visa violations.

"We are in desperate need for hand labor," says Dixon, who started working on the farm when he was 9, alongside mostly migrant workers. "It's hard to get migrant workers up here anymore, with all the laws preventing them. It's not what it used to be," Dixon says. "It's dangerous for them with all the coyote wars and smuggling."

Other farmers wonder if inmates could be their solution. Dixon has received calls from a yellow-squash farmer in Texas inquiring about how to set up an inmate labor contract as well as from another watermelon farmer in Colorado seeking advice on how to manage inmate crews.

For labor-rights activists, federal immigration reform is the only viable solution to worker shortages.

Marc Grossman, spokesman for the United Farm Workers of America, says inmate labor undermines what unionized farmworkers have wanted for years: to be paid based on skill and experience. "It's rather insulting that the state [Arizona] would look so poorly on farm workers that they would attempt to use inmates," Grossman says. There is also the food-safety aspect, he says: Experienced workers understand sanitary harvesting.

"Agriculture does not have a reliable workforce, and the answer does not lie with prison labor," says Paul Simonds of the Western Growers Association, a trade association representing California and Arizona. "This just underscores the need for legislation to be passed to provide a legal, stable workforce." A prison lockdown would be disastrous, he points out, with perishable crops awaiting harvest. Other crops, like asparagus and broccoli, require skilled workers.

Although the ADC is considering innovative solutions - including satellite prisons - to fulfill companies' requests for inmate labor, prison officials agree that, in the end, the demand is too high. "To go into a state where agriculture is worth $9.2 billion and expect to meet a workforce need is impossible," says Katie Decker, spokeswoman for ADC. At any given time only about 3,300 prisoners statewide (out of a prison population of about 37,000) are cleared to work outside.

ACI provides inmates to nine private agricultural companies in Arizona, ranging from a hydroponics greenhouse tomato plant to a green chile cannery. Unlike other sectors where federal regulations require that inmate workers be paid a prevailing wage and receive worker compensation, agricultural companies can hire state inmates on a contract basis. They must be paid a minimum of $2 per hour. Thirty percent of their wages go to room and board in prison. The rest goes to court-ordered restitution for victims, any child support, and a mandatory savings account. Private companies are required to pay for transportation from the prison to the worksite and for prison guards.

For Reyna, his work on farms over the past couple of years has added $9,000 in his savings account and given him a renewed respect for his Mexican father's lifetime of stoop labor.

At Dixon's farm, it's 103 degrees F. The inmate crews, wearing orange jumpsuits, work in a rhythmic line, calling out the number of the watermelons, and alongside the trailer. Just a few yards away, Mexican workers also work in a line. The inmates will quit at 4 p.m., while the immigrant laborers may work 13-hour days. "We go back, they stay out here," Reyna says. "It really isn't the same."

In the farm's office, watermelons line the counter, and photos of migrant workers hang in dusty frames. When asked why he doesn't sell the farm, Dixon says, "the inmates, the migrants, these people are part of the family - that's why I keep this darn place."

Dixon says he supports the idea of a reformed, guest-worker program that would employ migrant workers during the harvest and return them to Mexico in the winter. But until that happens, he's willing to fight for the workers he's shared the land with for most of his life.

"People are crossing the border because they are starving to death," Dixon says, "I don't care what their status is. If they are hungry and thirsty, I am going to feed them."

"I could sell this and quit," he continues, "But I believe in supporting the American farming industry."

© 2011 Christian Science Monitor All rights reserved.
View this story online at: http://www.alternet.org/story/60497/

INSOURCING - Identifying businesses involved in prison labor or supporting those who are

by Bob Sloan

DAILY KOS

Tue Dec 14, 2010 at 03:23 PM PST


Many readers have asked how a corporation can be identified as participating in the use of inmate labor. Actually there are three "categories" of those involved in prison labor and prison industry operations:

  1. corporations, businesses and companies that use direct inmate labor for manufacturing and service jobs,
  1. corporations, businesses and companies that contract with other companies to purchase products or services made by inmate labor (such as McDonalds), and,
  1. individuals, corporations, organizations and investment companies that support the use of prison labor or enable prison industry operations by contributing financial support to those directly involved in using inmates for labor or invest in or support private prison corporations.

To demonstrate how difficult involvement in prison industries and the use of inmate labor is to identify, we'll begin with an investment firm involved in many of our 401(k) and retirement accounts.

Fidelity Investments (Fidelity). This "financial investment" corporation is involved in holding the retirement and 401(k) accounts of millions of Americans. Many of the largest companies in our country offer Fidelity Investments as the sole source of retirement investing for their employees.

Fidelity was previously identified as a funder of the American Legislative Exchange Council (ALEC) in an earlir Insourcing blog. ALEC is deeply invested in supporting Corrections Corporation of American (CCA) and Geo Group (Geo) - that are both corporate members of ALEC. ALEC has willingly accepted responsibility for enactment of laws authorizing and increasing the use of inmates in manufacturing of products as well as the housing of those inmates by private corporations such as CCA and Geo.

Unfortunately if your retirement savings, 401(K) or other investments are held by Fidelity, chances are some of your money is invested by Fidelity in either the use of prison labor or in other operations related to the prison industrial complex (PIC).

I purposely mentioned McDonald's in the intro because though they are not "directly" using inmate labor in their food service operations, they are dependent upon the use of inmate labor to reduce costs associated with those operations. The way they do this is by contracting to purchase their uniforms and some of the plastic utensils provided to customers from a company using inmate labor to make those uniforms and utensils. The uniforms are made by Oregon Inmates. Wendy's has also been identified as relying upon prison labor to reduce their cost of operations - and they fund ALEC.

Two other U.S. companies relying upon prison labor for products sold in their stores are K-Mart and J.C. Penny. Both sell Jeans made by inmates in Tennessee prisons. The same prison in Tennessee provides labor for Eddie Bauer's wooden rocking horses. There are other products we would not associate with prison made products: dentures, partials, eye glasses, processed foods such as beef, chicken and pork patties sold to and served in our schools, grocery stores and hospitals. I don't know about you but putting dentures made in prison in my mouth just somehow causes me concern...just as buying a box of breaded chicken patties and fixing them for my family does.

What about services such as Insurance? Banking? Utilities - gas, oil, electricity? Prescription drugs? Are all of these services or commodities tied to prison labor and the PIC? Unfortunately, yes. Many insurance companies are tied to ALEC...as are corporations involving utilities provided to you in your city or town. To name jut a few brand names you'll recognize that are invested in prison labor or PIC through ALEC are:

BANKS: American General Financial Group, American Express Company, Bank of America, Community Financial Services Corporation, Credit Card Coalition, Credit Union National Association, Inc., Fidelity Inestments, Harris Trust & Savings Bank, Household International, LaSalle National Bank, J.P. Morgan & Company, Non-Bank Funds Transmitters Group

ENERGY PRODUCERS/OIL: American Petroleum Institute, Amoco Corporation, ARCO, BP America, Inc., Caltex Petroleum, Chevron Corporation, ExxonMobil Corporation, Mobil Oil Corporation, Phillips Petroleum Company.

ENERGY PRODUCERS/UTILITIES: American Electric Power Association, American Gas Association, Center for Energy and Economic Development, Commonwealth Edison Company, Consolidated Edison Company of New York, Inc., Edison Electric Institute, Independent Power Producers of New York, Koch Industries, Inc., Mid-American Energy Company, Natural Gas Supply Association, PG&E Corporation/PG&E National Energy Group, U.S. Generating Company.

INSURANCE: Alliance of American Insurers, Allstate Insurance Company, American Council of Life Insurance, American Insurance Association, Blue Cross and Blue Shield Corporation, Coalition for Asbestos Justice, (This organization was formed in October 2000 to explore new judicial approaches to asbestos litigation." Its members include ACE-USA, Chubb & Son, CNA service mark companies, Fireman's Fund Insurance Company, Hartford Financial Services Group, Inc., Kemper Insurance Companies, Liberty Mutual Insurance Group, and St. Paul Fire and Marine Insurance Company. Counsel to the coalition is Victor E. Schwartz of the law firm of Crowell & Moring in Washington, D.C., a longtime ALEC ally.)
Fortis Health, GEICO, Golden Rule Insurance Company, Guarantee Trust Life Insurance, MEGA Life and Health Insurance Company, National Association of Independent Insurers, Nationwide Insurance/National Financial, State Farm Insurance Companies, Wausau Insurance Companies, Zurich Insurance.

PHARMACEUTICALS: Abbott Laboratories, Aventis Pharmaceuticals, Inc., Bayer Corporation, Eli Lilly & Company, GlaxoSmithKline, Glaxo Wellcome, Inc., Hoffman-LaRoche, Inc., Merck & Company, Inc., Pfizer, Inc., Pharmaceutical Research and Manufacturers of
America (PhRMA), Pharmacia Corporation, Rhone-Poulenc Rorer, Inc., Schering-Plough Corporation, Smith, Kline & French, WYETH, a division of American Home Products Corporation.

MANUFACTURING:American Plastics Council, Archer Daniels Midland Corporation, AutoZone, Inc. (aftermarket automotive parts), Cargill, Inc., Caterpillar, Inc., Chlorine Chemistry Council, Deere & Company, Fruit of the Loom, Grocery Manufacturers of America, Inland Steel Industries, Inc., International Game Technology, International Paper, Johnson & Johnson, Keystone Automotive Industries, Motorola, Inc., Procter & Gamble, Sara Lee Corporation.

TELECOMMUNICATIONS: AT&T, Ameritech, BellSouth Telecommunications, Inc., GTE Corporation, MCI, National Cable and Telecommunications Association, SBC Communications, Inc., Sprint, UST Public Affairs, Inc., Verizon Communications, Inc.

TRANSPORTATION: Air Transport Association of America, American Trucking Association, The Boeing Company, United Airlines, United Parcel Service (UPS).

OTHER U.S. COMPANIES: Amway Corporation, Cabot Sedgewick, Cendant Corporation, Corrections Corporation of America, Dresser Industries, Federated Department Stores, International Gold Corporation, Mary Kay Cosmetics, Microsoft Corporation, Newmont Mining Corporation, Quaker Oats, Sears, Roebuck & Company, Service Corporation International, Taxpayers Network, Inc., Turner Construction, Wal-Mart Stores, Inc.

ORGANIZATIONS/ASSOCIATIONS: Adolph Coors Foundation, Ameritech Foundation, Bell & Howell Foundation, Carthage Foundation, Charles G. Koch Charitable Foundation, ELW Foundation, Grocery Manufacturers of America, Heartland Institute of Chicago, The Heritage Foundation, Iowans for Tax Relief, Lynde and Harry Bradley Foundation of Milwaukee, National Pork Producers Association, National Rifle Association, Olin Foundation, Roe Foundation, Scaiffe Foundation, Shell Oil Company Foundation, Smith Richardson Foundation, Steel Recycling Institute, Tax Education Support Organization, Texas Educational Foundation, UPS Foundation.

As the foregoing illustrates, many U.S. companies and corporations not only fund ALEC's activities regarding prison labor and PIC, they have foundations that also contribute handsomely to ALEC. Many are represented upon ALEC"s Private Enterprise Board.

Commodities, services and various products sold to U.S. consumers provide profits to these companies/corporations that are used to further the goals of ALEC. They sell us our vehicles, Chrysler, Ford, GM...sell us the fuel to power those vehicles, insurance to cover our cars and trucks. Some of our homes are mortgaged through banks and mortgage companies affiliated with ALEC. Our homes are insured by carriers supporting the use of inmate labor. Our phones are provided by those who are also involved and our medications also fund these same ALEC activities. Even the fast food places we depend upon are part of the overall PIC operation - McDonalds and Wendy's.

Reservations we make for American Airlines and the likes of AVIS rent-a-car are taken by inmates. More and more call centers are coming on line every day manned by inmates in both state and federal prison operations. Each position taken by an inmate, used to belong to private sector workers who are now unemployed.

Another industry I've briefly touched upon needs to be discussed here. That is the agriculture industry. One side effect of immigration laws being enacted in the Western states is the reduction of migrant workers in those states that have passed tougher immigration policies. Not one to miss such an opportunity, prison industries are vying to fill the voids created by these laws.

Colorado has been one of those states hardest hit because of new laws similar to that of SB 1070. In an effort of providing labor to the farmers in that state, the legislature has partnered with the state DOC to implement a new program allowing for the use of inmates on private farms.

"To meet the needs of the capitalist farmers, the state legislature has partnered with the Colorado Department of Corrections to launch a pilot program this month that will contract with more than a dozen large farms to provide prisoners who will work in the fields. More than 100 prisoners will go to farms near Pueblo, Colo., to start the program in the coming weeks.

Prisoners will earn a miserable 60 cents a day. The prisoners will be watched by prison guards, who will be paid handsomely by the farmers. The practice is a modern form of slavery.

The corporate farm owners and capitalist politicians are defending the program. They claim that business needs to be "protected" for the sake of capitalist production in the agricultural sector."

There were many indicators that this was on the horizon over three years ago, when articles began to appear about several states switching from migrant farm workers to inmates:

"As states increasingly crack down on hiring undocumented workers, western farmers are looking at inmates to harvest their fields. Colorado started sending female inmates to harvest onions, corn, and melons this summer. Iowa is considering a similar program. In Arizona, inmates have been working for private agriculture businesses for almost 20 years. But with legislation signed this summer that would fine employers for knowingly hiring undocumented workers, more farmers are turning to the Arizona Department of Corrections (ADC) for help."

It isn't surprising that agricultural and farming needs would be pointed in this direction by state legislators...where ALEC's efforts of eliminating "illegal" aliens from agribusiness work coincided with their SB 1070 and earlier state legislative efforts. They realized the impact the laws would have upon immigrant workers and that a labor force would be necessary to take the place of immigrants picked up or scared off by laws like SB 1070. CCA, Geo and state prison industry operators were informed of the expected future labor needs of U.S. farmers and began to gear up in 2007 when ALEC successfully proposed and was able to enact one of the first restrictive immigration laws in Colorado. I believe ALEC projected the impact on farming, predicted the labor need and advised prison industries to be prepared to put inmates out in agriculture work on short notice. As soon as the Colorado law went into effect, prison industries had inmates picked, vetted and with the proper custody level ready to step into the shoes of the missing migrant workers.

All in all a very effective business plan put into place by ALEC and their members - eliminate an entire industry workforce and replace it with a workforce supplied by their members at a wage scale of less than $1.00 per hour. At the same time salaries of the prison staff guarding the workers is paid for by the farmers. Talk about a win-win-win business plan.

Prison labor had been used in Arizona for more than two decades prior to SB 1070. However the enactment of that law made the need for inmate labor to treble - along with profits from that labor.

Other occupations are being impacted by privatization of prison related healthcare. Many doctors are now choosing to work in prison rather than private practice. Obviously this switch lowers the number of doctors available in the private sector. One reason for this change in direction by physicians is retirement benefits and free malpractice insurance offered by prison healthcare corporations, such as PHS.

If more information is needed to clarify the financial impact of continuing incarceration upon us as a society take a brief look at Washington State's latest efforts to address the state deficit. The below cuts are necessary to reduce the budget by $600 million. A substantial need for such reductions was created because of the state's continued reliance upon incarcerating more and more citizens, reducing private sector jobs through the use of prison labor by large WA. corporations such as Boeing and Microsoft.

"Among the cuts approved by legislators: nearly $50 million from the Department of Corrections, including the closure of a prison facility; $50 million from K-12 education, including funding intended to keep class sizes small; $51 million from higher education, including at several of the state's flagship universities; nearly $30 million from a state-subsidized health insurance program for the poor; and the elimination of non-emergency dental care for poor adults."

What a trade off, huh? More cuts to education and social programs that benefit the poor while they pay out millions to prison industries and private prison operators - and give tax breaks to Boeing and Microsoft. Washington citizens are getting the shaft - especially their students and the poorest among them.

While Washington state is making terrible cuts to the budget, elsewhere prison workers and their supporters are successfully keeping unnecessary prisons open to keep prison staffers from losing their employment. An action that keeps taxpayers funding their salaries - needlessly.

"ETOWAH COUNTY, Alabama -- U.S. Immigration and Customs Enforcement officials have agreed Thursday to delay removal of more than 300 inmates from Etowah County's detention center until at least the spring, the Gadsden Times reports.

ICE officials had notified the county Saturday that they would be removing the inmates from the Etowah County jail, which is the only facility in Alabama with a contract to house ICE inmates.

On Thursday, after intercession by the county's congressional delegation, ICE agreed to keep inmates at the facility and use Etowah County's prisoner transportation services until March 31, 2011, according to the Gadsden Times, which cites a news release from Sheriff Todd Entrekin.

The decision stops what would have been a substantial economic loss for the jail and could have resulted in the loss of some 49 jobs."

While this fight to keep jobs and inmates in AL. is fought, another fight results in the loss of a successful privately operated reentry program for ex-offenders in Virginia. The state has decided to "re-vamp" its reentry efforts and closed this and 12 other successful programs. Even in instances where volunteers and organizers step-up to address recidivism, the state steps-in and thwarts their efforts. It's almost like there are efforts going on at the state levels to keep incarceration and recidivism rates up.

Our country is being turned into a nation of prisoners and those who pay for their incarceration costs - period. Everything else is being cut to keep the PIC in place and profitable. Medicare and Social Security are next in line in the next U.S. Congress. Don't you find it odd that of all the rhetoric about our failing economy, the cuts to social and community programs, unemployment and unemployment compensation arguments - none of our lawmakers are openly voicing calls for any reduction in imprisonment? I mean there have been hundreds of articles identifying incarceration costs as being responsible for necessary cuts in funding for education and other necessary programs...but no one wants to go on the record as supporting a stop to mass incarcerations? How is it that our elected officials continue to cut more and more out of annual budgets to pay for incarceration and make no effort of reducing the need for that incarceration? I believe it is because they're paid handsomely to avoid any effort of reforming laws or reducing incarceration. It is simply too profitable to allow us to stop sending men, women and our children to jail and prisons.

This is exemplified by a recent article on Louisiana's practice of housing state prisoners in local Parish jails:

Legislators wonder why the budget for the Department of Corrections is so large,” said one state employee who is familiar with the department. “As long as they keep trying to criminalize everything they find personally offensive in the name of law and order for the benefit of the folks back home, the budget is going to keep growing.

”Each legislative session, dozens of bills are introduced by Louisiana lawmakers to either create new criminal statutes or to increase penalties for existing laws. Only rarely does a bill attempt to reduce penalties for crimes. In the 2010 regular session alone, for example, 68 of 93 bills addressing criminal procedure and crime, called for jail time for new crimes or longer sentences for existing laws. Those included crimes ranging from “unlawfully wearing clothing which exposes undergarments or certain body parts” to cyberbullying, and terrorist acts.

"Local sheriffs relish the opportunity to house state prison inmates because it infuses needed cash into the local coffers. One state official said the actual cost to sheriffs to house the state prisoners is only a fraction of the $24.39 daily income per prisoner. “It’s a big bonus for the sheriffs,” he said."

Right now prisoners in Georgia are striking due to being used as slave labor by that state's prison industries. Such strikes are unheard of and one reason is the huge amount of "get-back" available to the prison staff and their willingness to use physical means to force compliance. My heart goes out to these men, as I've been there and know how dire their circumstances must be to cause such a dangerous mission from behind bars. Many are trying to provide assistance to them through phone and email communications with prison authorities, but so far the prisons involved (6) remain on indefinite lockdowns with reports of retaliation at each facility being reported via cell phone calls from the inmates. There has been limited media coverage of this historical strike (and no mainstream media attention) - again, it is not in their best interests to publicize this action to the public, for fear of creating a discussion on the merits of using inmate labor in a "slavery like" manner - though from reports, thousands of inmates are participating in the strike. These men represent those who are now performing the work previously performed by Georgia private sector workers, and doing it for pennies on the dollar.

As shown by the above information, every facet of our lives are now touched in some way by prison privatization, prison healthcare, feeding of prisoners or by working prisoners in the PIC. This puts their products in our homes, on our grocer shelves, in our produce consumption and reduces available private sector jobs - including positions for physicians. Sadly we must realize that all of this is financed with our tax dollars that are quickly converted to "profits" once received into the coffers of corporations participating in the PIC.

Many comments have been made to my Insourcing Series saying we should identify those involved and boycott their products and services. As this segment demonstrates, it is nearly impossible to identify each corporation, group, organization or individuals involved in PIC and prison industries. Their products are so vast and diverse, each of our homes now have one or more of those products in use. Even picking up the phone and calling for technical assistance with products, making a reservation or inquiring about services may put us in touch with an inmate on the other end of the phone. The Prison Industrial Complex is simply too vast to avoid or boycott - in a manner typically used by consumers and concerned citizens.

Boycotting is usually an activity used to refuse our business to those involved in practices we object to. In this case it is just too difficult to accurately identify prison industry participants.

I'm working on developing a program now that may allow all of us to identify those companies, businesses and corporations not involved in any way with prison labor or the PIC. We can eliminate the profits realized by corporations using inmate labor, by reducing sales of their products. Just as those participating in the PIC transfer our tax dollars into profits, we can transfer their anticipated future profits back to the private sector worker through participation in this program. The only thing these corporations understand is "profit". Money drives them and is what gets their attention. So let's get their attention by denying them sales - not boycotting.

I intend to set up a website allowing those not connected with the PIC, not investing in or funding prison industries and not selling any products made by inmates or inmate provided services to be named. The site is intended to list corporations, retailers, providers and businesses certified as not involved in PIC operations. Links to these certified non-participating company websites and online catalogs, local outlets and products lines will be made available. In addition those industries, corporations, investors, banks, finance companies and others identified as profiting from PIC or prison industries in any form will be identified and "blacklisted". In this way one comprehensive site can be used to identify those products, services and companies to avoid while providing links to U.S. retailers and companies not involved, that provide the same products or services without the use of prisoners.

In order to participate, these companies must "Certify" in writing that they use no inmate labor, do not invest in or sell products made in prison. Secondly they will be required to use the "Made in U.S.A." labels with products and services provided by American workers and offer those products to U.S. consumers.

Prison made goods include those made in China and elsewhere that are finding their way to our retail shelves more and more of late. There are strict prohibitions against allowing imported products into the U.S. when those products were made by prison, slave or child labor. These strict provisions are being circumvented in some instances and deliberately ignored by our Custom Service in others. Companies, businesses, retailers and manufacturers wishing to be listed within the proposed site, must certify non-use of those foreign prison-made goods as well.

The site is intended to allow consumers to identify those not involved in prison labor related products and offer shoppers a discount direct from participating U.S. manufacturers, retailers and service providers for purchasing their products or services made by U.S. workers in our private sector markets. This will help increase jobs and deny continued profits to those using inmate labor.

This effort will be time consuming and expensive to develop and put into operation. Sponsors and volunteers will be needed to assist in this endeavor. This is going to need the expertise of a website developer, software programmers, advertising and accounting assistance. We are going to need people to submit to us the names of businesses they own, work for or invest in that are not associated or affiliated with prison labor or products. Money is going to be needed to advertise the site and make consumers aware that such a site exists to provide them with alternatives to prison made products. If successful this will put money into the pockets of those manufacturers and retailers who refuse to become involved in prison made goods for profit. It will provide those businesses with income to hire more workers due to increased production and sales.

Any volunteers...suggestions...advice...assistance? If you believe this is a good idea to help us take back our jobs, eliminate the vast profits made off of cheap prison labor and promote "real" products made by free American workers, write and let me know. If you want to participate or assist in this development, I'm listening...

Originally posted to Bob Sloan on Tue Dec 14, 2010 at 03:23 PM PST.


Saturday, July 10, 2010

Convict-leasing for the 21st Century.

I don't ever read Forbes magazine, but I came across this today and it gives a lot of details about the Televerde operation out at Perryville prison, which a friend of mine always had good things to say about (her job, not the prison). Televerde is considered the best assignment out there - it really is the only way some of those women can support themselves while inside, send money home to their struggling families, or save for the day they're released. Almost all the other jobs pay only pennies an hour - seventy-five cents is considered pretty good.

Many people don't know that under the 13th Amendment to the US Constitution, slavery was ended for all but the "duly convicted" - which makes prisoners slaves of the state. Not that the Televerde women ever complain of being treated or regarded as slaves by their employer. Just don't be fooled by this Forbes story into thinking the ADC has rehabilitative and vocational programming going on. They just have for-profit businesses in there (including their own spin-off) to access an easily-exploited cheap labor pool from which they can be pretty selective, because there are relatively few good jobs compared to the number of prisoners the state has. Most other jobs pay pennies an hour, and there's even competition for them. If you have nothing and your toothpaste costs $3.00, you learn to appreciate a raise from ten cents an hour to a whole quarter - before taxes and whatever else the state wants out of you. That means you can get extra stamps or a candy bar with your store order, or send a birthday card to your child.

Unfortunately, the Televerde woman are being prepared for careers in telemarketing, an industry infamous for abusing employees - many of whom are ex-felons who can't get better jobs because of their records. It's one of the few industries that will hire them, and only the best can survive at that kind of work; seldom is there ever health insurance or other benefits that go with it, and it's precarious to live on commission.
I don't know of any union organizing in the business - if the company goes under or is run by serious criminals, the employees get really screwed.

That's been happening a lot out here lately. Most recently in Phoenix a major company laid off over 1,000 workers because the heads of the company were defrauding both employees and customers. People on probation or parole can end up being revoked and jailed with a sudden income loss like that - some did, because the company promised and failed to make their restitution payments to the courts. So, training in telemarketing does not necessarily open the doors to a bright career once one has finished serving her time - but it does afford a way to survive until something better comes along. And as the article points out,
having employment in prison where one is treated with dignity and respect does seem to have an effect on reducing recidivism - too bad prisoners aren't treated so well in the context of their other jobs or their daily lives in prison, or we might see even less in the way of repeat offenders.

Anyway, this is an interesting story worth reading if you're curious about this aspect of life at Perryville prison but don't want to have to experience it firsthand. Just remember as you read about how great the place is that someone's making a lot of money off the work these women do for minimum wage - this is a business venture, not an altruistic one. That's why it's being written up in Forbes...

Finally, regarding the closing remarks made about prison being the "best thing that ever happened" to these women - keep in mind that most women in prison have been physically or sexually abused before they got there - they've had hard lives. I suspect that if they thought more about it they might have said that Televerde was the best thing about that horrible place, because it helped them regain or build their competencies and their sense of dignity and responsibility. It's not necessary to put people into prison in order to do that. It's also a lot cheaper not to. Such a shame that we've gutted our job training and opportunities for higher education in Arizona in order to increase the capacities of our prisons - we could have been sending some of those women to college for what we paid to incarcerate them for non-violent crimes...

----------------------------

Salvation At The Call Center
Victoria Barret
Forbes Magazine,
07.19.10

Andria Goodwin is in her cubicle. She has her headset on and is in the middle of trying to sell an indifferent manager at a big insurance company on the idea of buying a very expensive database software package. He wants to back out: "This sounds like a conversation for our it staff." Goodwin has heard that one before. "Why? You'll be the one using this stuff," she says in a matter-of-fact tone.

He pauses, then gives in. He agrees to a follow-up call the next week. Goodwin beams, knowing she converted a cold call into a solid lead. "If you follow a script, you'll fail every time," she says.

At the end of her shift Goodwin, 38, will head back to her cell block at the Arizona State Prison Complex in Perryville, 25 miles west of Phoenix. She's almost done serving her five-year sentence for fraud.

Goodwin's story is typical among the former drug dealers, prostitutes, scammers and murderers at Perryville. Addicted to crystal meth, she and her husband grabbed credit card offers out of mailboxes, then set up bogus accounts. Her husband is in prison. Her older son was sent to her parents' house, the younger one to live with a minister. "I lost everything," she says.

But Goodwin clawed her way back toward a semblance of a respectable life and had a job waiting for her upon her release in April, thanks to a company called Televerde, which operates four call centers at Perryville. Televerde is staffed by 250 "ladies," as they proudly prefer to be called, who show up for their shifts in bright orange jumpsuits. They submit to strip searches and are sometimes heckled by the guards, but once they've put on that headset, these women are in another world. "You get your dignity back," says Goodwin, who also had $8,000 in savings waiting for her on the other side.

The privately held Televerde is run by James Hooker, 60, a corporate outcast who failed to fit in with any organization he couldn't run himself. The Perryville operation, when he came across it in 1995 (then run out of a converted motel in Phoenix), became his calling and his own form of business rehab.

Televerde generated $12.1 million in revenue last year and is growing profitably. Hooker's customers are some of the biggest names in tech: Cisco, NetApp, Hitachi, sap. A signed poster from Bill Gates hangs on several walls in Perryville: "To Televerde, Keep up the great work." These firms discreetly rely on Televerde's women to sell complex, multimillion-dollar software and hardware systems. Says Cisco sales manager Christina Foley: "Their technical aptitude is off the charts."

Hooker is proud of his accomplishment but has a good reason not to be too boastful. Today's high unemployment levels could make the hiring of criminals something of a moral outrage when law-abiding citizens can't get jobs. Unicor, a 76-year-old organization that employs 1,100 federal prisoners in customer service call centers, shuns publicity.

There have been disasters with prison telesales programs. In 1998 an imprisoned serial rapist in Washington State was caught sending suggestive notes to callers who were giving their addresses to request information about state parks. David Fathi, who runs the American Civil Liberties Union's prison project, warns of another danger: "There's real opportunity for exploitation here. They can't unionize. We don't want a situation where business has an interest in increasing the prison population."


Hooker's answer: "It is utter bull to say I'm taking jobs away from citizens. I create many more jobs on the outside than I give to prisoners, and I save society millions in reconvictions that would otherwise happen."

Televerde workers earn the federal minimum wage, $7.25, which is much better than the 35 cents an hour they might get in the prison laundry. A third of that pay covers a portion of room and board; the rest is theirs, after state taxes and other deductions. The average Televerde hire walks out of prison with $15,000 in savings; one left prison with $25,000. Many pay off obligations, which can include child support and mean they keep custody of their children while incarcerated.

"This world has it upside down on prisoners," says Hooker. "We kick them in, treat them like savages, then kick them out and expect them not to come back. But they do, again and again. And every time we pay for it."

Of Televerde's out-of-prison alumni, 11% have gone back to the slammer over the last 14 years. Nationally, 40% of female felons return within just three years, according to a 1994 study on recidivism (the most recent; the Department of Justice does not believe that figure has changed much since).

One Televerde alumna got her M.B.A. at Arizona State University and now heads sales operations at Televerde's Phoenix headquarters. Another runs a foster child placement program in Canada. A third is a manager at a substance abuse clinic in Tucson who has hired two other alumni. Hooker hires a quarter of his inmate staffers once they leave Perryville for civilian jobs at the company.

Hooker flunked out of Washington & Lee University as a senior because he was distracted by "poker, bridge and a little booze." After a stint studying language in the Army, he returned, graduated and got his M.B.A. at American University in 1977. He then took a sales job at IBM, envisioning he would someday run the place.

IBM assigned him to Brooklyn, and though he got people to buy, they rarely passed credit checks. Hooker grew frustrated and left to join a former colleague who had launched a software reselling business. Soon after, he realized he didn't like working for that guy, either. "Some might say I am not the best team player," he admits.

He launched his own computer leasing firm and six years later sold it to Pacific Corp. for $3.5 million in 1986, pocketing $2 million. He stayed on, moving to Phoenix when Pacific Corp.'s computer financing division was merged with one at Bell Atlantic. Again he thought he would run the thing (he headed sales), but the board didn't share his vision. He lobbied for a move into reselling; the board disagreed. He was a thorn in their side, alternately sarcastic and sulky at meetings. He quit to play bridge.

In 1995 a buddy told him to check out a six-person call center running out of an air-conditioned trailer at a minimum security prison. There were no paying customers, only a barter deal with the Arizona Software Association. "I thought I would just put a little money in and help with strategy from afar. Then I fell in love with the idea," says Hooker. He found that he could play the role of teacher to a willing audience. "Salespeople get complacent. They prefer farming to hunting. In these women I saw an eagerness I hadn't seen anywhere else."


He also found his chance to finally be in charge. Televerde's founder ran a church charity that gave clothing and gifts to released prisoners. He was coordinating logistics with a soon-to-be-released Televerde employee and a guard overheard. The prison's internal investigations unit suggested this could be construed as a felony and barred the guy from the prison. "He was mixing missions, which you can't do here," says Hooker. That's when he took over.

He won dot-com and Y2k business, but Televerde was a moneyloser for four years. Hooker desperately threw money at it. He several times called on a college buddy who had been a successful entrepreneur, asking for several hundred thousand dollars. That cost him a third of the company. His 82-year-old mother lent him $250,000. He sold two rental properties in New Jersey and refinanced his Phoenix home.

Early on prison managers insisted that Televerde shut down twice daily during business hours for security head counts. Hooker pushed back, holding hundreds of meetings to get the prison to work with Televerde. Now Televerde does the counts.

Keeping Televerde going inside the state system has been an exercise in patience. He knew abrasiveness could cost him the business and so he went in offering help and cooperation. "I've had to bite my tongue a hundred times in this job, like never before," he says.

Hooker did most of the training early on. In one session, which he dubs a "mini-M.B.A.," an inmate was frustrated. "I'm not smart enough for this stuff," she lamented. He asked what she did prior to prison: drug dealing. "Then you can definitely understand this," he said, and spent the rest of the class modeling a drug operation with financial terminology.

Arizona's corrections department vets potential job applicants; they must have a high school degree (which many complete in prison) and a record of decent behavior. Six weeks of training wear away the foul speech, double negatives and incorrect tenses. Current inmate workers hire new ones, staff projects, manage relations with customers and fine-tune Televerde's approach to lead generation. "I trust them to run big parts of this business, and I've found they're up to the task. These women are 50 times more motivated than someone on the outside," Hooker says.

Craig Burbidge, a vice president at Hitachi Consulting, recently did a side-by-side comparison of Televerde and a rival for a 90-day stretch. Both firms had one project coordinator overseeing a calling agent selling customer relations software to medium-size businesses. Televerde delivered five times as many leads as the other, and the leads were better. Burbidge attributes this to persistence.

One of Televerde's nonprison rivals, an Austin, Texas firm called the Lead Dogs, complains that Hooker can throw more callers on an account because he pays them less than the Lead Dogs' $15 to $25 an hour. Hooker says he doesn't overstaff projects but benefits from lower turnover. The Lead Dogs hires recent college graduates, who often move on after two years. At Televerde the callers' average tenure is four years.

"We spend at least 30% less on turnover-related training with Televerde employees compared to other call centers," says Nina Simosko, a senior vice president at sap. For the past three years the German software giant has had Televerde pitching business software to chief information officers at midsize businesses.


Most of Hooker's hires stop by Televerde's Phoenix headquarters the week of their release. "You can hug me now, and call me Jim," he says, every time. Televerde offers courses in family reunification, budgeting, self-confidence and résumé writing for life after prison. He trusts the ladies will watch out for one another once they're on the outside. His policy is that if an employee turns herself in and admits to drug use, he lets her off if she promises to clean up. But if someone else turns her in, she's fired. Ten women have been fired.

Hooker's record of low recidivism could offer one solution for states struggling with overcrowded prisons. Oregon, Colorado, Michigan and Illinois have created early release programs that are backfiring. Televerde also eases Arizona's prison budget by kicking in one-third of an employee's daily $65 in room and board.

Hooker employs 7% of the population at the Perryville prison and figures he could hire another 20%. "Prisons are very bureaucratic. They have to be, but that makes it very difficult to do what we do. We need autonomy to make this work."

In Perryville there are no perks for performance besides being assigned to bigger jobs, such as coordinating campaigns. Hooker has testified at parole hearings but isn't sure if it makes a difference. One year Hooker gave out brightly colored ink pens to the best callers. Bad idea. Prisoners used the ink as eyeliner--a no-no. Hooker keeps being reminded that the work itself, and the satisfaction of doing it well, is motivation enough. "It's a deeply human need to want to create something, to contribute."

A dozen former inmates who now work for Televerde are gathered around a boardroom table. They're joking about who will eat the first cookie and swapping turnaround stories. Amy Heiser, a woman who entered Perryville at 19 and pregnant, has tears in her eyes. "Prison was the best thing that ever happened to me," she says. The room is silent for a second, and then everyone roars. "Me, too," one gal chimes. "Absolutely," says another. "No doubt."


Sunday, June 20, 2010

Slaves of the State: Prisoner Labor.

This looks like good PR in the wake of the ADC murder and suicide recently - not to mention CCA's mess - who keeps an eye on them when they're in our state, anyway?

I know the men and women alike in AZ prisons often prefer these work crews to other jobs, or to no job at all.
But it disturbs me that no one seems appalled that our communities are eager to realize all kinds of benefits to incarceration that have nothing to do with lowering crime rates, and everything to do with savings/profit. That's one reason Israel prohibits privatization of prisons - because the profit motive is inherently at odds with protecting human rights. Besides, I do believe that exploiting prisoner labor doing public works like that deprives struggling young workers of such opportunities - some who might now end up committing crimes of desperation and going to prison. That's just plain stupid investing, if it's a community and not a company that's behind such a job market design.

Furthermore, if 93% of the state's prisoners are "violent and repeat offenders" (like how they lumped them into one category - that puts assailants and chronic check-bouncers in the same class of predator...) why are so many in minimum security going out into the community to work? They're all so dangerous that the ADC needs more beds and a bigger budget - and judges need to put people away longer - but they aren't so dangerous that they can't tend a municipal garden? That's doublespeak.

Why have a minimum security prison at all if you have a bunch of people there who will work, can be safe in the community, want to make amends and get on with their lives - and cost a lot of money to warehouse? The ADC could at least begin by abolishing those prisons...instead they're one of the few departments of corrections in the country planning to expand by over 100 prisoners a month. Everyone else is reforming sentencing laws, while Arizona is becoming more fascist. Director Ryan appears to be more of the same we had with Stewart - justifying modern-day convict-leasing. Nearly 10% of our state budget goes to that guy already...

Anyway, municipalities should be giving these folks jobs at decent wages BEFORE they end up as outsourced prisoners - especially struggling youth...

Doesn't anyone around here think outside the box?


-------------------------------

Cash-strapped municipalities urged to turn to inmate labor

DOUGLAS - At 7:30 a.m. one recent morning, a group of 10 men was pouring concrete at a quiet corner on the northern edge of this border community.

Eight of the men earn just 50 cents an hour, allowing the cash-strapped city of Douglas to stretch its public-works dollars.

They are inmates from the Arizona State Prison Complex-Douglas 10 miles away - supplemented by one city worker and a detention officer - and they say they savor the chance to get out of prison and do something productive every day.

"It's an opportunity to get out and do some physical labor," said Anthony Perez, a 40-year-old Mesa resident serving a five-year sentence on burglary and drug charges. "It allows me to keep my mind focused on my future once I get out of here."

The benefits to cash-strapped municipalities as well as inmates are reasons Department of Corrections Director Charles Ryan is pushing to take the program to other communities coping with dwindling tax revenues.

The agency has about 1,500 inmates putting in more than 1.8 million hours of labor every year through more than 100 agreements with governmental bodies around Arizona. But with about 13,000 minimum-security inmates in state custody, Ryan said there's plenty of room to grow.

"Inmate labor, in our estimation, is an underutilized resource," he said.

All those hours of 50-cent labor add up to significant savings for cities.

"It represents a cost avoidance of $12.1 million," Ryan said.

Communities like Douglas have come to rely on the labor pool that inmates in nearby prisons provide.

Douglas sits on the Mexican border, about 50 miles west of New Mexico. Its economy struggled after the smelter closed in the late 1980s. City leaders had less revenue to work with.

Michael Ortega saw the potential to fill that void in 1994.

Ortega, who was Douglas' public-works director at the time, said the relationship began with selling the program to residents who might have been concerned about inmates in orange jumpsuits doing maintenance at city parks and easing concerns of employees who feared the cheap labor pool would take their jobs.

"There were discussions amongst staff and employees, and we told them the reality is this: They're not taking your job," Ortega said. "They're helping you accomplish your job so I don't have to hire more staff, because I can't afford it."

In the 16 years since Ortega struck up a relationship with the prison warden, inmates have helped convert a former retail store into the town's library and built all the maple furniture in the building.

They have been instrumental in constructing a skate park and aquatic center and done dozens of smaller projects, such as building park bathrooms and performing routine maintenance.

On Thursday morning, a group of 14 inmates was busy demolishing the inside of the former Phelps Dodge Mercantile store in downtown Douglas. The building will eventually house a courtroom, a sheriff's substation and an arm of the Cochise County Health Department.

For now, it's another example of the cooperation and trust city employees have developed with the inmates.

"I don't hire inmates, I hire craft workers," said Armando Maza, the city employee supervising the demolition in the Phelps Dodge building.

Ortega, now Cochise County administrator, has taken to promoting the benefits of prison laborers to other cities long on projects and short on tax dollars.

In nearby Bisbee, a crew performs maintenance tasks every day at the Queen Mine, one of the area's major tourist attractions, which draws more than 50,000 visitors each year.

A group of schoolchildren from Tucson were thrilled with the prospect of going down into the mine. They didn't notice the three inmates clad in orange "ADC" jumpsuits.

That prospect of blending in suits Abel Suniga, a 35-year-old Phoenix resident serving a three-year sentence on drug charges.

"You keep busy, you know?" Suniga said as he finished chopping wood at the mine. "It helps the time go by quicker."

There are strict requirements for inmates like Suniga to get one of the sought-after jobs outside prison walls. And there is quick punishment for any who act up on the job.

The minimum-custody inmates must be within five years of being released and cannot have a criminal history that includes sex crimes or crimes of violence, such as manslaughter. They also cannot be subject to detainers from other agencies waiting to take custody once their sentence is up.

And they need to be working toward a diploma if they don't have one already.

Ryan said those factors motivate inmates to use their time behind bars to their advantage.

Research indicates such programs reduce recidivism among inmates, but Ryan said the jobs give convicts a taste of what will be expected after their sentence is up.

"It's going to be expected of them when they get out of prison," he said. "We don't want inmates sitting around idle doing nothing."